At Privacy Proud, we understand that shopping online can sometimes lead to unexpected surprises. Whether you’re excited about your new purchase or feeling a bit unsure, we want to ensure you have a positive experience with us. That’s why we offer a straight forward 30-day return or exchange policy. This Return Policy only applies to the lower 48 states. For all returns in Alaska & Hawaii that are not from damage you will incur a discounted return shipping fee.

We believe that every customer deserves the chance to love what they buy. If you find that our products don’t meet your expectations, whether it’s a matter of personal preference or if the item arrived damaged, we’re here to help. Our goal is to ensure that you feel confident and satisfied with your choices.

Returning or exchanging an item is simple. If you decide that a product isn’t quite right for you, just reach out to us within 30 days of your purchase. We’ll guide you through the process, making it as hassle-free as possible. You can also login to your account or on your order receipt and hit returns button. We want you to feel supported every step of the way. 

We also understand that sometimes things happen during delivery. If your item arrives damaged, please let us know right away. We’ll work with you to resolve the issue quickly, ensuring that you receive a replacement or a refund without any added stress.

Your satisfaction is our priority, and we want you to feel comfortable shopping with us. If you have any questions about our return and exchange policy, don’t hesitate to reach out. We’re here to listen and assist you in any way we can.

Thank you for choosing Privacy Proud. We appreciate your trust in us and look forward to providing you with products that reflect your pride and individuality.