Shipping Policy
Last Updated: July 2026
Processing Times
All orders are processed within 1–2 business days. Orders placed before 2 PM EST ship the same business day. Orders placed after 2 PM EST, on weekends, or on holidays ship the next business day.
Shipping Methods & Delivery Estimates
We currently ship within the United States only.
Free Standard Shipping (USPS or UPS):
- Delivery time: 2–7 business days
- Tracking number provided once shipped
Expedited Shipping (2‑Day or Next‑Day Air):
- Delivery time: 1–2 business days
- Available at checkout
- Not delivered on weekends or holidays
Shipping Restrictions
We do not ship to:
- PO Boxes
- APO/FPO addresses
- International addresses
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Tracking updates may be delayed due to carrier processing or weather conditions.
Lost or Delayed Packages
If your package is lost or delayed by USPS or UPS, please contact us immediately. We will assist you in filing a claim with the carrier and provide support throughout the process.
Incorrect Shipping Address
Customers are responsible for entering the correct shipping address. If an incorrect address is provided, we cannot guarantee delivery. If the package is returned to us, we can reship it once the correct address is provided. Additional shipping fees may apply.
Delivery Issues
If your package shows “Delivered” but you did not receive it:
- Check with neighbors or building management
- Wait 24 hours (carriers sometimes mark early)
- Contact USPS or UPS
- Contact us for assistance
Contact Information
If you have any questions about your order or our shipping policy, please contact us:
Privacy Proud. Email: sales@privacyproud.com Phone: 631-750-3051 Address: 4320 NE 5th Ave Oakland Park, FL 33334